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642-354
Cisco Storage Network Support Specialist Exam
Exam Description
The Cisco Storage Networking Support Specialist validates an individual's knowledge of installing, configuring, and troubleshooting Cisco storage products to maintain a highly scalable, efficient, high performing storage networking environment. Cisco Storage Networking Support Specialist professionals understand how to deploy and optimize the features and benefits of the Cisco MDS 9000 Series Multilayer Directors and Switches, Cisco MDS 9509 Director Switch, Cisco 9216 Fabric Switch, and Cisco MDS 9120 products to provide fast and accurate resolution to network installation and customer service issues.
Exam Topics
The following information provides general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes the guidelines below may change at any time without notice.
Install a Cisco Storage Solution
* Demonstrate a high level understanding of SAN technology
* Demonstrate knowledge of SAN Applications and Topologies (Layer 6 & up)
* Identify Environmental considerations
* Determine installation process steps & expected outcomes
* Identify & mitigate design and installation implications
* Perform initial setup tasks
* Perform routine administrative tasks
* Validate operational function of Cisco Storage Solution
Implement Cisco Storage equipment in multi-vender multiprotocol environments
* Demonstrate knowledge of interoperability standards and industry implementations
* Determine configuration requirements based on information provided on a design document
* Configure the appropriate interoperability settings
Implement the fabric design from the design document
* Configure the correct system & interface configuration parameters
* Use Cisco best practices in order to minimize disruption to the existing fabric
* Configure appropriate VSANs and Inter VSAN Routing (IVR)
* Configure Zoning
* Configure management infrastructure
* Configure correct licensing to insure proper licensing compliance
* Verify proper configuration using appropriate tools
* Configure static domain ID's & persistent FC IDs
Configure security in a multiprotocol storage environment
* Configure fibre channel port & fabric security
* Configure security for iSCSI
* Configure security for SAN Extension
* Configure security for data management path, including ACLs
* Configure VSAN-based roles
* Configure AAA services
Analyze and tune customer configurations to optimize application performance in multiprotocol storage networks
* Monitor network status with RMON / SNMP to identify potential problems
* Monitor control plane and data plane flows with Port Analyzer Adapter and Ethereal
* Verify performance statistics with Device Manager / Fabric Manager
* Chart performance with Performance Manager to identify trends and potential problems
* Capture SCSI level protocol flows using Traffic Analyzer
* Validate tuning performance using SAN Extension Tuner
* Configure traffic engineering to manage congestion and provide prioritization
* Configure TCP/IP parameters for optimizing performance of storage flows
* Configure write & tape acceleration to optimize bandwidth usage
* Configure proper compression deployment
Troubleshoot SAN infrastructure
* Capture and analyze fibre channel control flows using Fabric Analyzer
* Configure RMON, SNMP, and Call Home for detecting problems
* Troubleshoot problems and or failures using Device Manager/Fabric Manager
* Troubleshoot problems and failures using Command Line Diagnostic tools, show and debug commands
* Configure SPAN & RSPAN to capture data & control flows
* Configure and interpret the various system logs SYSLOG, RADIUS accounting logs
* From the switch, verify host connectivity
* From the switch, verify connectivity from the host to the storage
* Diagnosing problems with switch upgrades
* Select appropriate repair strategy to resolve problems while minimizing disruption
The following courses are recommended training for this exam:
* MDS 9000 Configuration and Troubleshooting (MDSCT)
* Cisco Multiprotocol Storage Essentials (CMSE)
* Cisco Advanced Storage Implementation and Troubleshooting (CASI)
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