Exam: C_C4H620_34

Vendor SAP
Certification SAP Certified Application Associate
Exam Code C_C4H620_34
Exam Title SAP Certified Application Associate - SAP Customer Data Cloud Exam
No. of Questions 80
Last Updated Jun 01, 2024
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SAP Certification Level: Associate
Exam: 80 questions
Sample Questions: View more
Cut Score: 64%
Duration: 180 mins
Languages: English

Description
The "SAP Certified Associate - Implementation Consultant - SAP Customer Data Cloud" certification exam validates that the candidate possesses the fundamental and core knowledge required of the development consultant profile. This certification proves that the candidate has an overall understanding and inā€depth technical skills to participate as a member of an SAP Customer Data Cloud project team in a mentored role. This certification exam is recommended as an entry level qualification.

Topic Areas
Please see below the list of topics that may be covered within this certification and the courses that cover them. Its accuracy does not constitute a legitimate claim; SAP reserves the right to update the exam content (topics, items, weighting) at any time.

Customer Identity and Site Groups 21% - 30%
Explain and configure the different options of Customer Idenity policies. Explain the features of Customer Identity including, lite and full screen-sets, social login, account linking, workflows and progressive profiling. Discover Customer Idenity feauters to develop your site using the Customer Data Cloud's Web SDK and REST API. Explain Site Groups, Single sign on and Risked Based Authentication in SAP Customer Data Cloud. Perform the required steps to configure these features.
C4H620 (SAP CUSTOMER DATA CLOUD 2311)
Video Library
Help Portal

Data Schema 11% - 20%
Describe and use the Identity and Data Store in SAP Customer Data Cloud. Create and update schema fields using the schema editor and REST API calls.

C4H620 (SAP CUSTOMER DATA CLOUD 2311)
Help Portal

Enterprise Preference Management and Consent 11% - 20%
Identify the main elements of enterprise consent management. Implement SAP customer consent with and without SAP customer Identity and using screensets and REST API.

C4H620 (SAP CUSTOMER DATA CLOUD 2311)
Video Library
Help Portal

Extensibility and Dataflows 11% - 20%
Explain how to configure and process webhook events. Describe how to secure webhooks notifications. Explain Identity Sync flows, use error path and custom flows. Configure and create Dataflows schedules.

C4H620 (SAP CUSTOMER DATA CLOUD 2311)
Video Library
Help Portal

Console - Administration and Configuration <= 10%
Describe how to configure user groups, applications, permissions and API Keys using SAP Customer Data Cloud's Administration Console.

C4H620 (SAP CUSTOMER DATA CLOUD 2311)
Video Library
Help Portal

CIAM for B2B <= 10%
Explain CIAM for B2B, Organization Access Management, end user Self-Service & Delegated Administration, and Policy based access control.

C4H620 (SAP CUSTOMER DATA CLOUD 2311)
Video Library
Help Portal

Mobile Apps <= 10%
Integrate SAP Customer Data Cloud in your mobile application using the Customer Data Cloud's mobile SDK. Identify the differences between Plugin View and Native approach in mobile apps and explain proper session management techniques.

C4H620 (SAP CUSTOMER DATA CLOUD 2311)
Help Portal

Federation <= 10%
Identify the different technologies for federating data using SAP Customer Data Cloud. Explain federation using JWT, OIDC and SAML.

C4H620 (SAP CUSTOMER DATA CLOUD 2311)
Video Library
Help Portal

Best Practices <= 10%

Describe best practices with cookies, signature and token validation, mobile apps, security and UX when working with SAP Customer Data Cloud.

C4H620 (SAP CUSTOMER DATA CLOUD 2311)
Help Portal

General Information

Exam Preparation
All SAP consultant certifications are available as Cloud Certifications in the Certification Hub and can be booked with product code CER006. With CER006 – SAP Certification in the Cloud, you can take up to six exams attempts of your choice in one year – from wherever and whenever it suits you! Test dates can be chosen and booked individually.

Each specific certification comes with its own set of preparation tactics. We define them as "Topic Areas" and they can be found on each exam description. You can find the number of questions, the duration of the exam, what areas you will be tested on, and recommended course work and content you can reference.

Certification exams might contain unscored items that are being tested for upcoming releases of the exam. These unscored items are randomly distributed across the certification topics and are not counted towards the final score. The total number of items of an examination as advertised in the Training Shop is never exceeded when unscored items are used.

Please be aware that the professional- level certification also requires several years of practical on-the-job experience and addresses real-life scenarios.

For more information refer to our SAP Certification FAQs.

Safeguarding the Value of Certification
SAP Education has worked hard together with the Certification & Enablement Influence Council to enhance the value of certification and improve the exams. An increasing number of customers and partners are now looking towards certification as a reliable benchmark to safeguard their investments. Unfortunately, the increased demand for certification has brought with it a growing number of people who to try and attain SAP certification through unfair means. This ongoing issue has prompted SAP Education to place a new focus on test security. Our Certification Test Security Guidelines will help you as test taker to understand the testing experience.

Security Guidelines


Sample Question and Answers

QUESTION 1
What is the recommended approach to design a family-relationship model in SAP Customer Data Cloud?

A. Use the profile custom data functionality.
B. Set up a family account data store schema.
C. Set up a family account group model.
D. Use the standard profile fields.

Answer: C

QUESTION 2
You are setting up a social network using the identity provider screen in the Console.
Which of the following settings must be configured? Note: There are 2 correct answers to this question .

A. Social network API key
B. Social network signature
C. Social network app secret
D. Social network app ID

Answer: C D

QUESTION 3
Which of the following scenarios would trigger a registration completion screen when using web screen-sets? Note: There are 2 correct answers to this question .

A. A user is registering via a social network that is missing a value for a mandatory field.
B. There is a new consent version with the same reconsent cutoff.
C. The terms of service consent record has expired for the customer.
D. A user is logging in via a social network with an email that is already associated with an existing site account.

Answer: A C
 

QUESTION 4
You have successfully installed the GConnector, however, you require custom logic for real-time data synchronization. What is the recommended approach to implement the custom logic?

A. Use webhooks notification and REST APIs.
B. Use custom hooks.
C. Use a new dataflow
D. Use a JSON Web Token.

Answer: B

QUESTION 5
You want to enable a new identity provider, but they require an SSL certificate for encrypted communication. What should you configure in the Console?

A. Identity federation
B. Trusted site URLs
C. A central login page
D. Custom API domain

Answer: D

QUESTION 6
You want to add a new custom field to the accounts schema. How can you do this? Note: There are 2 correct answers to this question

A. Use the schema editor in the admin Console.
B. Contact the SAP support team to request the field be added.
C. Use the REST API and call the accounts setSchema endpoint.
D. Upload the new structure using a JSON file via the Console.

Answer: A C

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