Exam: 800-150

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Languages English, Japanese
Duration 120 minutes
Price $US, or use Cisco Learning Credits
Certifications Cisco Certified Field Technician (CCT)

Exam Description
Supporting Cisco Devices for Field Technicians (800-150 FLDTEC) is a 120-minute exam associated with the Cisco Certified Technician (CCT) Field Technician certification. This exam tests a candidate's knowledge and skills related to on-site replacement of Cisco technologies across routing, switching, data center, UCS, and collaboration platforms. This includes hardware identification, cabling, configuration backup and restoration, and software upgrades/downgrades. The Supporting Cisco Devices for Field Technicians (FLDTEC) Learning Path prepares candidates for this exam.

Supporting Cisco Devices for Field Technicians
Passing this exam earns you the Cisco Certified Technician (CCT) Field Technician certification.

This exam tests a candidate's knowledge and skills related to on-site replacement of Cisco technologies across routing, switching, data center, UCS, and collaboration platforms. This includes hardware identification, cabling, configuration backup and restoration, and software upgrades/downgrades.

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2025 Cisco Systems, Inc. This document is Cisco Public.
Cisco Confidential
Supporting Cisco Devices for Field Technicians v1.0 (800-150)
Exam Description: Supporting Cisco Devices for Field Technicians (FLDTEC 800-150) is a 120-minute exam associated with the Cisco Certified Technician Certification. This exam tests a candidate's knowledge and skills related to on-site replacement of Cisco technologies across routing, switching, data center, UCS, and collaboration platforms. This includes hardware identification, cabling, configuration backup and restoration, and software upgrades/downgrades. The Cisco Certified Technician course helps candidates prepare for this exam.

The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. To better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

20% 1.0 Networking Foundations
1.1 Identify common network devices, components, and functions
1.1.a Local area networks
1.1.b Wireless topology
1.1.c Lightweight WLAN
1.2 Identify the layers of the host-to-host communications model
1.2.a OSI model
1.2.b TCP/IP stack
1.2.c Data encapsulation and de-encapsulation
1.3 Describe network cabling at Layer 1
1.3.a Ethernet media standards
1.3.b UTP cabling and connectors
1.3.c Fiber optic cabling and connectors
1.4 Describe network switching and Layer 2 technologies
1.5 Explain IP addressing and subnetting
1.5.a IP address ranges
1.5.b IPv4 addressing
1.5.c Network masks
1.5.d Flat and subnetted topologies
1.6 Explain network routing at Layer 3
1.6.a Path determination
1.6.b Layer 3 addressing (IPv4, IPv6, and packet forwarding)
1.6.c MAC addressing (discovery and mapping)
1.7 Identify Cisco infrastructure networking devices, roles, and functions
1.7.a Campus network architecture (core, distribution, and access layers)
1.7.b LAN core and distribution switches
1.7.c LAN access switches (Catalyst and Meraki)
1.7.d Network edge and aggregation routers (Catalyst edge platforms, ASRs, and NCS)
1.7.e Branch routers (Catalyst edge platforms and ISRs)
1.7.f Firewalls
1.8 Identify Cisco data center networking devices, roles, and functions
1.8.a Cisco Nexus data center switches
1.8.b Cisco multilayer director switches
1.9 Identify Cisco UCS servers, roles, and functions
1.10 Identify Cisco collaboration devices, roles, and functions

15% 2.0 Common Service Tasks and Tools
2.1 Explain the Cisco device boot-up process
2.2 Identify common Cisco IOS commands
2.3 Identify tools for device file management
2.4 Confirm physical layer connectivity
2.5 Access devices remotely over a network (common Windows tools)
2.6 Explain how to connect to the console port
2.7 Describe how to capture device status
2.8 Describe techniques for password recovery
2.9 Identify common tools for device replacement
2.10 Locate serial numbers on Cisco devices

10% 3.0 Cisco Software
3.1 Compare IOS bundle and install modes
3.2 Describe Cisco software licensing models
3.3 Manage Cisco software images
3.3.a Image file backup and transfer (FTP/TFTP and USB)
3.3.b Install Cisco IOS (install and bundle modes)
3.4 Manage device configuration files

10% 4.0 Cisco Infrastructure and Collaboration Architecture
4.1 Identify infrastructure components, endpoints, and collaboration devices
4.1.a Infrastructure devices
4.1.b Network endpoints
4.1.c Collaboration endpoints
4.2 Examine on-premises collaboration deployments
4.2.a Collaboration endpoints
4.2.b Call controllers
4.2.c Call signaling and media flow
4.2.d Cisco Unified Communications Manager (Cisco UCM)
4.3 Describe the role of collaboration infrastructure in video endpoints
4.3.a Telepresence Management Suite
4.3.b Cisco meeting server and meeting management
4.4 Explain Cisco cloud services in enterprise communication and collaboration
4.4.a Webex meetings
4.4.b Webex Teams, Calling, Control Hub
4.4.c Cisco hosted collaboration solutions

35% 5.0 Cisco Hardware Replacement
5.1 Explain safety and environmental protocols
5.1.a Safe work zone
5.1.b ESD discharge
5.2 Describe the process for replacing Cisco devices
5.2.a Cisco Catalyst switches and edge platforms
5.2.b Cisco Catalyst edge platforms
5.2.c Cisco Meraki switches
5.2.d Cisco ISR routers
5.2.e Cisco ASR routers
5.2.f Cisco 8000 Series
5.2.g Cisco NCS Series
5.2.h Cisco Secure Firewall
5.2.i Cisco Nexus switches
5.2.j Cisco MDS switches
5.2.k Cisco UCS infrastructure components
5.2.l Cisco UCS B-Series, C-Series, and X-Series
5.2.m Cisco UCS E-Series
5.2.n Cisco collaboration devices
5.3 Describe the process for configuring Cisco NX-OS software
5.3.a NX-OS supported platforms
5.3.b NX-OS operating modes
5.3.c NX-OS CLI commands
5.3.d Cisco ACI and NX-OS boot modes
5.3.e Password recovery in NX-OS
5.4 Describe Cisco collaboration endpoint solutions
5.4.a IP phones
5.4.b Video endpoints

10% 6.0 Cisco UCS and Data Center Architecture
6.1 Identify devices in a data center network
6.1.a LAN/SAN and Unified Fabric
6.1.b Cisco Nexus switches, UCS servers, and MDS directors
6.1.c Server deployment models (ToR, EoR, and FEX)
6.2 Describe components in a virtualized data center architecture
6.2.a Virtual machines
6.2.b Hypervisors
6.2.c Cloud computing and deployment models
6.2.d Cloud delivery models
6.3 Explain Cisco UCS devices and their placement in UCS architecture
6.3.a Campus networks, edge locations, and data centers
6.3.b Cisco UCS components and connectivity

---

Sample Question and Answers
 

QUESTION 1
[Cisco Equipment and Related Hardware]
What is the primary role of a switch in a local area network?

A. to route data packets between different networks
B. to encrypt data transmissions for security
C. to divide the network into separate collision domains
D. to provide wireless connectivity to LAN devices

Answer: C

Explanation:
In a local area network (LAN), the primary function of a switch is to operate at Layer 2 (Data Link
Layer) of the OSI model. Switches use MAC addresses to forward frames to the appropriate
destination ports. This targeted forwarding mechanism divides the network into separate collision
domains for each switch port. By isolating collision domains, switches significantly reduce the chance
of collisions, enhancing the performance and efficiency of the network.
Unlike hubs, which forward all traffic to all ports (thus creating a single collision domain), switches
intelligently forward only the necessary traffic to the correct port. This capability allows multiple
simultaneous conversations on different switch ports without interference.
Routers, which operate at Layer 3 (Network Layer), are used to route packets between different
networks, not within the same LAN. Wireless connectivity is provided by wireless access points
(WAPs), not switches. Encryption is typically handled by security protocols or devices such as
firewalls and not by switches directly.
Reference: Supporting Cisco Devices for Field Technicians (FLDTEC) “ Cisco Equipment and Related Hardware

QUESTION 2
[Cisco Equipment and Related Hardware]
Which Layer 2 technology extends to access layer devices, allowing individual switch ports to be assigned for network and traffic management in an enterprise network?

A. BGP
B. VLANs
C. OSPF
D. MPLS

Answer: B

Explanation:
In an enterprise network, Virtual Local Area Networks (VLANs) are the key Layer 2 technology used
to logically segment a network into multiple broadcast domains. VLANs allow network
administrators to assign individual switch ports to specific VLANs, enabling effective network
segmentation and traffic management.
This configuration extends to access layer devices, such as switches where end-user devices connect.
By isolating traffic into VLANs, administrators can improve network performance, enhance security
by separating sensitive departments (such as finance and HR), and simplify network management.
Unlike routing protocols such as BGP and OSPF, which operate at Layer 3, or MPLS, which is a Layer
2.5 forwarding technology used primarily in service provider networks, VLANs are explicitly designed
for Layer 2 segmentation within LAN environments.
Reference: Supporting Cisco Devices for Field Technicians (FLDTEC) “ Cisco Equipment and Related Hardware

QUESTION 3
DRAG DROP
[Device Configuration and Verification]
Drag and drop the network connectivity and management tools used to ensure connectivity from the
left onto the description on the right.
Answer:
PING → Sends ICMP echo request packets to verify connectivity
Telnet → Allows virtual terminal connections with unencrypted traffic
SSH → Provides secure, encrypted remote access to network devices
IP address configuration → Requires the PC and Cisco device to be in the same subnet for direct
connection
These tools and their functions are covered under oeDevice Configuration and Verification in the
FLDTEC course:
PING: Utilized to test basic network connectivity using ICMP echo request/reply messages. It
confirms whether a device is reachable and measures the round-trip time.
Telnet: A protocol that allows for remote device access but transmits data in plaintext, which makes
it insecure. It's typically disabled by default on modern Cisco devices due to security concerns.
SSH (Secure Shell): Replaces Telnet as the preferred method for secure CLI access. It encrypts the
session, protecting sensitive information such as login credentials.
IP Address Configuration: For direct device access via the same local network, both the PC and the
Cisco device must be in the same subnet. This allows the use of tools like browser-based GUIs or
terminal emulators when connecting directly.

QUESTION 4
[Troubleshooting Methodologies]
Which scenario would result in a speed mismatch when configuring Ethernet devices with different speed settings?

A. One end is manually set to 1 Gbps, and the other end is manually set to 100 Mbps
B. Both ends are manually set to the same speed
C. One end is manually set to 100 Mbps, and the other end is set to auto-negotiation
D. Both ends are set to auto-negotiation and fail, reverting to their lowest speeds

Answer: A

Explanation:
A speed mismatch occurs when two connected Ethernet devices are configured to operate at
different speeds. In scenario A, one device is manually set to 1 Gbps, while the other is set to 100
Mbps. Since both ends are hard-coded to different speeds, they cannot successfully negotiate a
common speed, leading to a mismatch and resulting in a failed or unstable link.
In contrast, scenario B, where both ends are manually set to the same speed, ensures compatibility
and stable communication. Scenario C can lead to a duplex mismatch rather than a speed mismatch;
the auto-negotiating end may default to half-duplex if it cannot determine the duplex setting of the
manually configured end. Scenario D is less common; if auto-negotiation fails, devices may revert to
their lowest common speed, but this typically results in reduced performance rather than a complete mismatch.
Reference: Supporting Cisco Devices for Field Technicians (FLDTEC) “ Troubleshooting Methodologies
===========

QUESTION 5
[Cisco IOS Software Basics]
Which layer of the OSI model provides error detection and defines how access to the media is controlled?

A. Presentation layer
B. Physical layer
C. Network layer
D. Data link layer

Answer: D

Explanation:
The Data Link Layer (Layer 2) of the OSI model is responsible for node-to-node data transfer and plays
a crucial role in error detection and media access control. It ensures that data frames are transmitted
to the correct device on a local network segment.
This layer is divided into two sublayers:
Logical Link Control (LLC): Manages frame synchronization, flow control, and error checking.
Media Access Control (MAC): Controls how devices on the network gain access to the medium and
permission to transmit data.
Together, these sublayers ensure reliable data transmission by detecting and possibly correcting
errors that may occur in the Physical Layer. They also manage how devices share the transmission
medium, preventing collisions and ensuring orderly communication.
Reference: Supporting Cisco Devices for Field Technicians (FLDTEC) “ Cisco IOS Software Basics

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