Exam: OGA-032
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This is the examination for the ArchIMate 3 Practitioner certification.
This exam comprises 8 complex scenario questions, with gradient scoring. This
exam is open book and covers the complete Level 2 learning outcomes. The correct
answer scores 5 points, the second best answer 3 points, the third best answer 1
point. The distracter scores zero points. The pass mark is 65% (26 or more
points out of a maximum of 40).
Exam Summary
• Exam Name: ArchiMate 3 Part 2 Exam
• Exam Number: OGA-032 - English
• Qualification upon passing: ArchiMate 3 Practitioner
• Delivered at: Authorized Examination Provider Test Centers and remotely by
Pearson
• Prerequisites: ArchiMate 3 Foundation or a pass of the ArchiMate 3 Part 1 Exam
on the same day at the same test center
• Supervised: Yes
• Open Book: Yes, an electronic copy of the ArchiMate 3 Specification is built
into the exam. No hardcopy books may be used.
• Exam type: Scenario Based, Complex Multiple Choice
• Number of questions: 8
• Pass score: 65% (26 out of 40 points)
• Time limit: 90 minutes (¹)
Notes:
1. Additional time may be provided for people taking an English language
exam for whom English is not their first language (ESL).
The times listed above reflect the actual time allotted for taking the
examination.
Information from the Examination Provider may indicate a longer time frame that
reflects the entire time required for the examination, which includes additional
time for registration, tutorial, and a survey (typically an additional 15
minutes).
2. To prepare for a certification exam The Open Group recommends to attend an
Accredited Training Course prior to taking the exam. Please note that we do not
claim that by taking
courses you are guaranteed to pass the certification exams, however we do state
that training is an important component in certification preparation.
3. All Accredited Training Courses include the examination as part of the course
fee. A voucher code is provided to take the exam at The Open Group Examination
Provider's public test center. Payment can also be made direct to the
Examination Provider at the time of booking. Local taxes may apply.
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QUESTION 1
Please read this scenario prior to answering the question
The IT Operations (IT Ops) department at ArchiSurance has five core
responsibilities, each
encompassing a dedicated business process: (1) Batch Operations (Batch Ops), (2)
Online Operations
(Online Ops), (3) Security Operations (Security
Ops), (4) User Support and (5) Continuous Improvement. Service level agreements
(SLAs) are in place
for Batch Ops and Online Ops, and each Ops process generates monitoring data
that is utilized by the
Continuous Improvement process.
The System Ops category consists of Batch Ops, Online Ops, and Security Ops,
each having an
incident management sub-process. These sub-processes are triggered by Batch,
Online, and Security
Incidents, respectively. In the initial stages of
the incident management sub-processes, an Incident Alert is shared with the
other System Ops
processes by posting it to the Alert Buffer.
Batch Ops relies on a schedule that outlines all batch jobs and their
dependencies. This schedule
serves two sub-processes: Batch Planning, which updates the schedule for use by
the Execution
Management sub-process.
The Batch Ops process relies on a suite of interconnected applications to
facilitate its operations.
Among these applications, the Batch Scheduler plays a vital role by allowing
users to manage a
comprehensive database of jobs, job schedules, and
dependencies. It effectively launches batch jobs according to the information
stored in the database.
Working in conjunction with the Batch Scheduler, the Batch Monitor application
utilizes the job
schedules as a reference point to monitor job execution. It identifies any
exceptional conditions that
may arise during the execution process. To ensure
effective handling of these exceptions, the Batch Monitor communicates the
information to both the
Batch Scheduler and the Incident Handler applications through the previously
mentioned Alert Buffer.
The Incident Handler application operates based on a defined set of business
rules. It uses these
rules to determine the relevant systems and individuals that need to be notified
in the event of each
incident. Subsequently, the Incident Handler
application generates appropriate notifications according to these
determinations.
Recognizing the criticality of the Batch Scheduler, Batch Monitor, and Incident
Handler applications,
ArchiSurance has implemented redundant hosting arrangements across multiple
geographically
distributed data centers. In each data center,
these three applications are supported by fully redundant virtual server
clusters.
Each cluster is connected to two site local area networks, both of which are
further linked to separate storage array hardware devices.
Refer to the scenario
As part of an IT service management initiative, you have been assigned the task
to show how
applications and technology support the Batch Ops process. This should show the
relationships
between the applications, their functions, the data
they access, and the technology that hosts the applications and data, along with
the networks that
connect the servers. It is only necessary to model a single data center.
Which of the following answers provides the most complete and accurate model?
A.
B.
C.
D.
A. Option A
B. Option B
C. Option C
D. Option D
E. Option E
Answer: C
Explanation:
The correct answer is C as it provides the most complete and accurate model
according to the
ArchiMate® 3 framework and the given scenario.
Here’s why:
Business Processes and Sub-Processes:
Batch Operations (Batch Ops) is one of the core responsibilities in IT
Operations, and its processes are
modeled clearly. The Batch Scheduler is responsible for managing batch jobs,
schedules, and
dependencies.
The Batch Monitor is correctly shown to monitor the job execution and notify
exceptions using the
Alert Buffer.
The Incident Handler is used to notify relevant systems and individuals,
triggered by the incident
detection from Batch Monitor. This is modeled by the use of incident handling
rules and notifications.
Application Layer (Application Components and Functions):
The Batch Scheduler, Batch Monitor, and Incident Handler are accurately depicted
as the main
applications. These applications are crucial for managing job scheduling,
monitoring execution, and
handling incidents.
These applications share the same virtual server cluster, which is an important
detail reflecting
redundancy and high availability, which was mentioned in the scenario.
The interrelationships between applications are accurately depicted: the Batch
Scheduler launches
jobs, the Batch Monitor checks their status, and Incident Handler deals with
exceptions.
Data Access:
The Batch Scheduler accesses and updates batch jobs and schedules, and this is
represented clearly.
The Incident data and Incident notifications are accurately modeled as being
used by Incident
Handler.
Technology Layer:
The Virtual server cluster, Storage arrays, and Site Local Area Networks are
appropriately connected
to support the application infrastructure.
Redundancy is shown through the use of multiple storage arrays and network
connections, as
described in the scenario.
Accuracy in Relationship Types (ArchiMate® 3) Reference:
The relationships between components are modeled using ArchiMate® 3 standards,
such as flow
relationships between the Batch Monitor and Alert Buffer or between the Incident
Handler and
storage components.
Triggering relationships exist between the applications that manage batch jobs
and the
monitoring/notification process, ensuring correct job execution and incident
handling.
Conclusion: Answer C is the most complete model, as it accurately reflects the
roles of the various
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