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Exam: 70-620

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Vendor Microsoft
Certification MCITP: Enterprise Support Technician
Exam Code 70-620
Exam Title TS: Configuring Microsoft Windows Vista Client
No. of Questions 132
Last Updated 08/12/2014
Product Type Q & A With Explanation
Question & Answers Download
Prep. Lab Download
Study Guide Download
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Exams Description

70-620
Microsoft Windows Vista, Configuring

Candidates for Exam 70-620: TS: Windows Vista, Configuring, should have at least one year of experience in the IT field. They typically provide phone support at the tier 1 or tier 2 level in a wide range of environments, including retail stores and the medium-sized organization or enterprise environment.

About this Exam

This Technical Specialist (TS) exam, Exam 70-620: TS: Windows Vista, Configuring, became available in January 2007. This exam is available in English, Brazilian Portuguese, Chinese [Simplified], Chinese [Traditional], French, German, Italian, Japanese, Korean, Russian, and Spanish.

Audience Profile
Candidates for Exam 70-620: TS: Windows Vista, Configuring, should have at least one year of experience in the IT field. They typically provide phone support at the tier-1 or tier-2 level in a wide range of environments, including retail stores and the medium-sized organization or enterprise environment.
Candidates should have experience resolving issues concerning network connectivity, desktop operating systems, security, and applications. Their experience should also include addressing logon problems, performing password resets, and resolving most issues with desktop applications.

Credit Toward Certification
When you pass Exam 70-620: TS: Configuring Microsoft Windows Vista Client, you complete the requirements for the following certification(s):

* Microsoft Certified Technology Specialist (MCTS): Windows Vista, Configuration

Exam 70-620: TS: Configuring Microsoft Windows Vista Client: counts as credit toward the following certification(s):
* Microsoft Certified IT Professional (MCITP): Consumer Support Technician
* Microsoft Certified IT Professional (MCITP): Enterprise Support Technician
* Microsoft Certified Systems Administrator (MCSA) on Windows Server 2003 and Microsoft Windows 2000
* Microsoft Certified Systems Engineer (MCSE) on Windows Server 2003 and Microsoft Windows 2000 Server
* Microsoft Certified IT Professional (MCITP): Enterprise Administrator

A Microsoft Certified Desktop Support Technician (MCDST) can use Exam 70-621: PRO: Upgrading Your MCDST Certification to MCITP Enterprise Support as credit for certifications that list Exam 70-620 as a required or elective exam.

This Training Will Cover
This exam measures your ability to accomplish the technical tasks listed below.The percentages indicate the relative weight of each major topic area on the exam.
Installing and upgrading Windows Vista

Identify hardware requirements.
Perform a clean installation.
Upgrade to Windows Vista from previous versions of Windows.

Upgrade from one edition of Windows Vista to another edition.
* Troubleshoot Windows Vista installation issues.
* Install and configure Windows Vista drivers.

Configuring and troubleshooting Post-installation system settings
* Troubleshoot post-installation configuration issues.
* Configure and troubleshoot Windows Aero.
* Configure and troubleshoot parental controls.
* Configure Microsoft Internet Explorer.

Configuring Windows security features
* Configure and troubleshoot User Account Control.
* Configure Windows Defender.
* Configure Dynamic Security for Microsoft Internet Explorer 7.
* Configure security settings in Windows Firewall.

Configuring network connectivity
* Configuring networking by using the Network and Sharing Center.
* Troubleshoot connectivity issues.
* Configure remote access.

Configuring applications included with Windows Vista
* Configure and troubleshoot media applications.
* Configure Windows Mail.
* Configure Windows Meeting Space.
* Configure Windows Calendar.
* Configure Windows Fax and Scan.
* Configure Windows Sidebar.

Maintaining and optimizing systems that run Windows Vista
* Troubleshoot performance issues.
* Troubleshoot reliability issues by using built-in diagnostic tools.
* Configure Windows Update.
* Configure data protection.

Configuring and troubleshooting mobile computing
* Configure mobile display settings.
* Configure mobile devices.
* Configure Tablet PC software.
* Configure power options.


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70-620 Exam Study Guides
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70-620 Other Features
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* Designed to help you complete your certificate using only
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