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Exam: 000-200

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Vendor IBM
Certification IBM Certifications
Exam Code 000-200
Exam Title IBM Storage Sales Combined V1
No. of Questions 54
Last Updated 04/06/2014
Product Type Q & A with Explanation
Question & Answers Download
Prep. Lab Download
Study Guide Download
Audio Download
Video Download
Test Engine Download
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Exams Description

000-200
IBM Storage Sales Combined V1

The Storage certification program is changing from many product specific exams to fewer role based exams. This Combined Storage Sales certification will replace all previous product specific sales certifications. Those exams will be withdrawn December 31, 2009.

Candidates are encouraged to move to this role based sales certification.

Related certifications:
* IBM Certified Specialist - Storage Sales Combined V1

The number of questions will vary frequently. The required passing score is dependant on the number and difficulty of the questions presented. This exam replaces all previous Storage sales exams. The earlier exams will be withdrawn shortly.

Gather Customer Requirements
1. Qualify the customer by confirming their expectations, identifying their decision making process, and ascertaining their compelling reason(s) to act.
2. Determine financial justification for system acquisition (TCA, TCO, ROI, customer budget, business goals).
3. Determine customer's growth requirements, upgradeability, and useful product life (current and future performance and capacity).
4. Identify and describe business requirements that can be met by IBM Storage capabilities and technologies (i.e. - energy efficiency, floor space).
5. Gathering application types, capacity in use, mixed loads, and requirements (at a high level). Conceptual level understand existing systems environment.
6. Describe Information Infrastructure CARS (Compliance, Availability, Retention, and Security)

Value Proposition
1. Quantify the business value of (i.e. - SVC, 3000, 4000, 5000, N Series, XIV, 8000, networking and tape) features and functions for a new or existing customer at a conceptual level.
2. Compare with existing and competitive offerings and relate a architectural advantages.

Systems Management
1. Describe the business value of tools and techniques
1. Describe management tools and resources (i.e. - Storage Manager, TPC, IBM Systems Director, Tivoli)
2. Use of sales tools (i.e. - Ideas International, TCO Now)

2. Relate system management tools and techniques to customer environment
3. Compare with existing and competitive tools and techniques

Dynamic Infrastructure

1. Describe business value of Business Resilience, Energy Efficiency, Information Infrastructure, Service Management, and Virtualization and Consolidation and relate to storage products and services.
2. Identify and describe offerings to help customers reach their Dynamic Infrastructure goals
3. Identify opportunities and resources needed to develop and close opportunities

Determine Application Solutions
1. Recognize and discuss typical business solutions (i.e. - database, data mining, data migration, unstructured data, VMware, XEN, Hyper V)
2. Select mutually agreed solutions
3. Develop balanced total solution not just single product
1. High level description of storage options
2. Very high level server traits (mainframe, Power, System x)

Create Comprehensive Solution
1. Accurate high level hardware, software, and services to meet customer needs
2. Discuss financing and warranty options
3. Identify appropriate resources
4. Create customer approved solution / proposal (presale)
5. Describe the TDA and SAPR process
6. Establish customer approved implementation and support team (post sale)


IBM Storage Sales Combined V1

Test information:
* Number of questions: 43
* Time allowed in minutes: 75
* Required passing score: 60%
* Test languages: English

The Storage certification program is changing from many product specific exams to fewer role based exams. This Combined Storage Sales certification will replace all previous product specific sales certifications. Those exams will be withdrawn December 31, 2009.

Candidates are encouraged to move to this role based sales certification.

Related certifications:
* IBM Certified Specialist - Storage Sales Combined V1

The number of questions will vary frequently. The required passing score is dependant on the number and difficulty of the questions presented. This exam replaces all previous Storage sales exams. The earlier exams will be withdrawn shortly.

Gather Customer Requirements
1. Qualify the customer by confirming their expectations, identifying their decision making process, and ascertaining their compelling reason(s) to act.
2. Determine financial justification for system acquisition (TCA, TCO, ROI, customer budget, business goals).
3. Determine customer's growth requirements, upgradeability, and useful product life (current and future performance and capacity).
4. Identify and describe business requirements that can be met by IBM Storage capabilities and technologies (i.e. - energy efficiency, floor space).
5. Gathering application types, capacity in use, mixed loads, and requirements (at a high level). Conceptual level understand existing systems environment.
6. Describe Information Infrastructure CARS (Compliance, Availability, Retention, and Security)

Value Proposition
1. Quantify the business value of (i.e. - SVC, 3000, 4000, 5000, N Series, XIV, 8000, networking and tape) features and functions for a new or existing customer at a conceptual level.
2. Compare with existing and competitive offerings and relate a architectural advantages.

Systems Management
1. Describe the business value of tools and techniques
1. Describe management tools and resources (i.e. - Storage Manager, TPC, IBM Systems Director, Tivoli)
2. Use of sales tools (i.e. - Ideas International, TCO Now)

2. Relate system management tools and techniques to customer environment
3. Compare with existing and competitive tools and techniques

Dynamic Infrastructure

1. Describe business value of Business Resilience, Energy Efficiency, Information Infrastructure, Service Management, and Virtualization and Consolidation and relate to storage products and services.
2. Identify and describe offerings to help customers reach their Dynamic Infrastructure goals
3. Identify opportunities and resources needed to develop and close opportunities

Determine Application Solutions
1. Recognize and discuss typical business solutions (i.e. - database, data mining, data migration, unstructured data, VMware, XEN, Hyper V)
2. Select mutually agreed solutions
3. Develop balanced total solution not just single product
1. High level description of storage options
2. Very high level server traits (mainframe, Power, System x)

Create Comprehensive Solution
1. Accurate high level hardware, software, and services to meet customer needs
2. Discuss financing and warranty options
3. Identify appropriate resources
4. Create customer approved solution / proposal (presale)
5. Describe the TDA and SAPR process
6. Establish customer approved implementation and support team (post sale)

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