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Exam: 000-061

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Vendor IBM
Certification IBM Certifications
Exam Code 000-061
Exam Title IBM Dynamic Infrastructure Technical Support Leader
No. of Questions 116
Last Updated 10/11/2014
Product Type Q & A with Explanation
Question & Answers Download
Prep. Lab Download
Study Guide Download
Audio Download
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Exams Description

000-061
IBM Dynamic Infrastructure Technical Support Leader

IBM Certified Solution Expert - Dynamic Infrastructure Technical Leader certification is for those technical specialist who will lead Dynamic Infrastructure opportunities in large complex customer installations. The successful candidate will direct a technical resources team to discover, develop, implement and support Dynamic Infrastructure opportunities. This team will include project managers and certified individuals from both IBM and other accrediting groups. The IBM Certified Solution Expert - Dynamic Infrastructure Technical Leader supports the IBM Certified Solution Expert - Dynamic Infrastructure Sales Leader, the sales team and the customers.

Note: There are 77 scored items and 6 unscored items.
Note: Number of questions will vary, but will be at least 77.

* The successful candidate will have a strong background in all Dynamic Infrastucture specialties (BR, EE, IIS, V & C). Strong team leadership and customer facing skills are required.
* A minimum of two years hands on technical experience with large complex customer opportunities is strongly recommended.
* Since this is an advanced technical certification no assessment test or sample questions are offered.

Retaking this exam after earning the basic Dynamic Infrastructure Technical Leader certification

* The structure of this exam and the related multiple possible certifications require some individuals to retake the exam to earn additional specialty exams.
* To retake after passing the basic certification, please see Test 000-161 for special instructions.
* Prometric will not allow you to register directly to retake after earning the basic certification.

Related certifications:

* I-SA Pre-qualification
* IBM Certified Solution Expert - Dynamic Infrastructure Technical Leader

Passing exam 061 will result in the Dynamic Infrastructure Technical Leader certification. Achieving the Dynamic Infrastructure Technical Leader certification and scoring high on each speciality section of the 061 exam may result in up to four additional Specialist certifications. The IBM Certified Solution Expert - Dynamic Infrastructure Technical Leader must be achieved for consideration of these specialist certifications.

This exam will be scored as a whole and separately for four sections that may result in up to five certifications:

* IBM Certified Solution Expert - Dynamic Infrastructure Technical Leader
* IBM Certified Specialist - Dynamic Infrastructure Business Resilience (this exam and an advanced level score on the Business Resilience section)
* IBM Certified Specialist - Dynamic Infrastructure Energy Efficiency (this exam and an advanced level score on the Energy Efficiency section)
* IBM Certified Specialist - Dynamic Infrastructure Virtualization and Consolidation (this exam and an advanced level score on the Virtualization and Consolidation section)
* IBM Certified Specialist - Dynamic Infrastructure Information Infrastructure (this exam and an advanced level score on the Information Infrastructure section)

The Dynamic Infrastructure Technical Leader, Dynamic Infrastructure Sales Leader, and at least one more of the above Specialty certifications are team prerequisites to the Dynamic Infrastructure Practicum.

Dynamic Infrastructure Technical Leader Skills

Evaluate and Establish Customer Environment and Plans

1. Articulate Dynamic Infrastructure vision and model
1. Handle questions and technical discussions with various customer audiences
2. Link vision to workable model for the customer environment
2. Evaluate and document current customer environment
1. Equipment (server, storage, network)
2. Software IBM, customer and ISV
3. Staff usage and skills
4. Use of services
5. Current DR Strategy
6. Current number of servers
7. Current energy efficiency strategy
8. Current regulatory compliance and controls
9. Current and future data center strategy and operational models
10. Customer Satisfaction
11. Process (Service Delivery, support & Mgmt, Security & Compliance)
12. Site and Facilities
13. Need for change and growth
14. Resistance to change and growth and new operational models
3. Identify opportunities (i.e. Energy Efficiency, Business Resilience, Virtualization and Consolidation, Information Infrastructure, Data Warehousing, and SOA ). Solve customer business problems using tools, methods and processes including:
1. Benchmarks
2. Capacity planning tools
3. Financial modeling tools
4. TechLine, Design Centers, and Lab Services
5. DI Leadership Centers (Innovation Workshop, and follow on ramp billable services).
4. Describe IBM Server, and Software, Services features and architectural advantages relevant to customer environment and plans. Contrast with current customer environment at an architectural level consistent with the customer audience. These features may include:
1. New and commonly occurring previous versions of server models
2. New and commonly related software and middleware
3. Business resilience solutions
4. Energy efficiency solutions
5. Information Infrastructure solutions
6. Server consolidation and virtualization solutions
7. Storage consolidation and virtualization solutions
8. Support services hardware and software
9. Security offerings (i.e. - Crypto, TKE, Tivoli offerings)
10. Service offerings
11. Storage products and storage management options for z/OS, Linux, AIX, i/5, and Windows
12. Modernization of legacy applications (Rational Rapid Application Development Tools)
13. Systems management
14. Service management
15. Compliance support
16. Describe TCO and ROI
1. Software pricing options
2. Financial planning options


Apply Information / Installation Planning / Migration Considerations

1. Create accurate project plan with time line including configuration for hardware; identify software, services and other resources based upon the needs and expectations of the customer. Consider physical site requirements. Identify roles and responsibilities for team members
2. Identify areas of risk, discuss with customer, relevant business partner(s), and IBM team.
3. Create a mutually developed implementation plan with the customer.
4. Establish mutually agreed post installation support plan.
5. Document customer expectations
1. Establish metrics
2. Document performance expectations
6. Describe and perform Solution Assurance Review using SAPR process.


Installation and Post Install Support

1. Ensure implementation plan is executed per requirements (including all necessary vendors, business partners, and IBM team groups)
1. Conduct periodic status meetings
2. Create corrective action plans
3. Track completion dates
4. Track payment schedule
2. Ensure the customer expectations have been met
1. Document checkpoints and acceptance
2. Document exceptions
3. Document changes
4. Document planned performance and actual performance
5. Conduct summary review session

Business Resilience Speciality

Energy Efficency Speciality

Information Infrastructure Specialty

Virtualization and Consolidation Speciality


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