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Exam: 642-104

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Vendor Cisco
Certification Unity Support Specialist
Exam Code 642-104
Exam Title Unified Communication for System Engineers
No. of Questions 70
Last Updated 12/09/2014
Product Type Q & A with Explanation
Question & Answers Download
Prep. Lab Download
Study Guide Download
Audio Download
Video Download
Test Engine Download
Price $50 - Unlimited life time access Immediate access to 642-104 & 4000+ more exam training tools included in this package
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Exams Description

642-104
Unified Communication for System Engineers Exam

Exam Description
The 642-104 UCSE exam measures the knowledge of technicians who install, configure, maintain and troubleshoot Cisco Unity 4 systems. Potential test candidates can prepare for the exam by attending the UCSA and UCSE courses and by reading the Cisco Unity product documentation (Installation Guide, CallManager Integration Guide, Troubleshooting Guide, Networking Guide, and System Administration Guide).

Exam Topics
The following information provides general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam.

Install Cisco Unity System to meet end-user requirements

* Use the Cisco Unity Installation and Configuration Assistant to install the Unity System on a Microsoft Server
* Set up the appropriate Microsoft Windows 2000/2003 server components to support Cisco Unity System in either a voicemail or unified messaging environment
* Use the Cisco Unity Server Preparation Assistant to prepare and validate the server readiness for the Unity System installation
* Install ViewMail for Outlook or ViewMail for Notes on the client desktops
* List the steps to perform a Cisco Unity System installation
* Set up the appropriate integration between Cisco Unity and a PBX

Configure Cisco Unity System per stated requirements
* Configure Cisco Unity global settings to meet requirements
* Configure telephone user interface account policies, subscriber classes of service, and subscriber templates to prepare system for user account entry
* Add new users to the Cisco Unity System and verify functionality
* Import user accounts into the Cisco Unity System and verify functionality
* Configure autoattendant, voicemail and audiotext applications to meet requirements
* Configure Cisco Unity digital networking
* Explain the necessary configuration options to provide for system failover

Configure Cisco Unity System to exchange messages with non-Cisco messaging systems
* Configure delivery location objects to communicate with a non-Cisco messaging system
* Use configuration manager utility to setup and add interoperability accounts to either an Exchange or Domino messaging server
* Test and verify the interoperability of the Unity System with the non-Cisco messaging system

Maintain an installed Cisco Unity System
* Use Disaster and Recovery Tool to perform backup and restore procedures
* Use appropriate utilities to optimize data base performance
* Apply service packs and virus patches as appropriate
* Perform system and feature upgrades as necessary
* Use appropriate reports and utilities to maintain a properly functioning Cisco Unity System

Troubleshoot and repair Cisco Unity System installations
* Use the appropriate reports and utilities to troubleshoot Cisco Unity system problems
* Take the appropriate steps to repair an identified system failures
* Test and verify system configuration changes

Administer a Cisco Unity Server
* Generate and interpret system reports
* Use appropriate utilities to perform moves, adds and changes


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Certkingdom 642-104 Exam Prepration Tools
Certkingdom Cisco Unity Support Specialist preparation begins and ends with your accomplishing this credential goal. Although you will take each Cisco Unity Support Specialist online test one at a time - each one builds upon the previous. Remember that each Cisco Unity Support Specialist exam paper is built from a common certification foundation.

642-104 Exam Testing Engines
Beyond knowing the answer, and actually understanding the 642-104 test questions puts you one step ahead of the test. Completely understanding a concept and reasoning behind how something works, makes your task second nature. Your 642-104 quiz will melt in your hands if you know the logic behind the concepts. Any legitimate Cisco Unity Support Specialist prep materials should enforce this style of learning - but you will be hard pressed to find more than a Cisco Unity Support Specialist practice test anywhere other than Certkingdom.

642-104 Exam Questions and Answers with Explanation
This is where your Cisco Unity Support Specialist 642-104 exam prep really takes off, in the testing your knowledge and ability to quickly come up with answers in the 642-104 online tests. Using Unity Support Specialist 642-104 practice exams is an excellent way to increase response time and queue certain answers to common issues.

642-104 Exam Study Guides
All Cisco Unity Support Specialist online tests begin somewhere, and that is what the Cisco Unity Support Specialist training course will do for you: create a foundation to build on. Study guides are essentially a detailed Cisco Unity Support Specialist 642-104 tutorial and are great introductions to new Cisco Unity Support Specialist training courses as you advance. The content is always relevant, and compound again to make you pass your 642-104 exams on the first attempt. You will frequently find these 642-104 PDF files downloadable and can then archive or print them for extra reading or studying on-the-go.

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642-104 Other Features
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* Designed to help you complete your certificate using only
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